Getting Started with Kushqi Capital

Demo accounts are a great way to practice, brush up your trading experience and get you up to speed before you start trading on your live account.

Register for a demo account on our website to trade on our terminals and try the benefits of trading with Kushqi.

To create your demo account, all you need to do is to click here and fill out the form with your personal details.

After filling the following form, click on “Submit”.

Once you complete the registration, your account will be created with a starting balance of 10,000 USD, and you will receive an email with your demo account login credentials and the MetaTrader 4 download link.

Start trading with Kushqi Capital in 4 easy, simple steps:

Step 1: Register and open an account

Step 2: Upload your documents

Step 3: Make your first deposit

Step 4: Start Trading

You can register for a live account by clicking here.

The online registration form contains three sections.

1) Contact details: Which requires your contact information, such as your full name, phone number, and email address.

2) Personal details: Which contains your personal information, residential address, employment, and financial background.

3) Trading Experience: In this section, you will need to enter your trading experience, FATCA, and create your client portal password.

After you complete the online application form, you will receive an email confirmation and access to your client portal in order to upload your required documents.

Once the account is approved, you will receive an email with your login credentials and the MT4 download link.

After you have successfully submitted your live account application, you will need to verify your account by uploading some verification documents. Here are the documents needed:

1) Passport or ID: One valid copy of the passport OR one government-issued valid (national) photo ID card (front & back sides)

2) Address Verification Document: One address verification document that holds your full name and full residential address and issued within the last 12 months, such as a bank statement, utility bill (gas, water, electric, or landline telephone), or a credit card statement.

Barred Countries

If you are a resident of the below barred countries, unfortunately, we cannot accept your application. However, if your passport is from the below countries, but you’re residing outside of your home country, then we require the additional documents listed below. Citizens of barred countries residing abroad

In order to process your application successfully, we kindly require the following additional document(s):

Passport or ID: One valid copy of the passport OR one government-issued valid (national) photo ID card (front & back sides)

Address Verification Document: One address verification document that holds your full name and full residential address and issued within the last 6 months, such as a bank statement, utility bill (gas, water, electric, or landline telephone), or a credit card statement.

Residence Card: One government-issued valid residence photo ID card (front and back sides)

List of the barred countries

  • Afghanistan
  • Bahamas
  • Burundi Central
  • African Republic
  • Congo
  • Crimea
  • Cuba
  • Democratic
  • Republic of Congo
  • Eritrea Haiti Iran
  • Israel Libya
  • Myanmar
  • Nicaragua
  • North Korea
  • Panama
  • Somalia
  • Sudan
  • Syria
  • Turkmenistan
  • United States Minor
  • Outlying Islands
  • USA Virgin Islands,
  • US Western Sahara
  • Yemen
  • Zimbabwe

After you complete your online application and send all the required documents, your account will be approved within one working day, and you will be ready to start your trading experience.

Once your account is approved, you will receive an Email with your trading account credentials and the login for your client area.

The minimum age required to open an account is 18 years old. If found to be under 18 years old, your account will be terminated.

Our online application does not save automatically if not completed.

In the case of closing the application form page before completion, you will need to register for a new account using different contact information (Email and Phone number).

Alternatively, you can contact our support team to change your existing information and initiate a new application.

Kushqi Guides

There are plenty of benefits to forex trading, and if you already know what forex is and how it works, then you probably have a pretty good idea of why the forex market is so attractive to novice and pro traders alike. Explore the top 10 benefits of forex trading, and find out for yourself why so many people are choosing to trade forex over any other financial market.

The foreign exchange (forex) market is the largest financial market in the world, and it’s not going to cede that title anytime soon. It’s not hard to see why the forex market is used as a snapshot of global trade and economic activity. On average, between $4 and 5 trillion (yes, that’s trillion with a T) is traded daily. That’s about $200 billion an hour, $3 billion a minute, $50 million a second. And with traders of all sorts participating from all over the world, it truly is the single most accessible and global trading market.

Forex trading isn’t just for the big shots. Getting started as a forex trader doesn’t cost a lot of money, especially when compared to trading stocks or options, and it’s part of its appeal to a large number of people globally. Even without much start-up capital, forex trading is accessible to the average individual.Kushqi Capital offers trading accounts with a minimum deposit of just $100 for our Standard account, a minimum deposit of $5,000 for our Premium account and $10,000 for our Platinum account, and leverage up to 1:500 available* . This doesn’t mean that you’ll be a good trader right away, it does take time and trial to learn and become skillful, so it’s advisable to take it slow and warm your way in. Keep reading our Education section to build your trading knowledge.

*Trading in Forex involves risk. Losses can exceed deposits. Please make sure you fully understand the risks before trading.

The forex market is enormous, we’ve got that. But why is this such a good thing? One word – liquidity. What this means is that given the large volume being traded at any given moment, under normal market conditions you don’t have to wait. With a click you can buy and sell as you please, since there will usually be someone on the other end willing to trade back. You can even automate your trading. Of course the market does have its quiet hours, but generally there are always trades to be made, especially if trading popular pairs like USD/EUR and other majors.

*Trading in Forex involves risk. Losses can exceed deposits. Please make sure you fully understand the risks before trading.

Given the sheer size of the forex market and the amount of participants, no single institutional trader (no matter how big) can control market prices for an extended time period. The market quickly calibrates itself and levels the playing field. Additionally, the forex market is decentralized and there are no middlemen. You trade directly with another participant in the market and a retail forex broker simply facilitates this connection. Essentially the market is influenced directly by the economy itself, not one person or a company. You can’t corner it and you can’t control it, and that means that you’re not as small a fish as you may think.

*Trading in Forex involves risk. Losses can exceed deposits. Please make sure you fully understand the risks before trading.

No matter if the market is rising or falling, you can trade, and some forex trading strategies even depend on the latter. You can find opportunity in any market condition and you can trade when you believe the price of a currency pair is going up or when you anticipate it going down. Some traders even thrive on high volatility periods. Although carrying more risk, these sudden price changes can be advantageous if timed right. Whether you’re following longer market trends or trading day to day movements, there is plenty of trading opportunity to be found.

*Trading in Forex involves risk. Losses can exceed deposits. Please make sure you fully understand the risks before trading.

The forex market never sleeps. Open 24 hours a day, 5 days a week, you can trade whenever you want to, not when the market dictates. There is no waiting for the opening bell or scrambling to get your order executed before a daily close. Trading begins with the opening of the Sydney session and closes with the New York session, by which time it starts all over again, round the clock. This means you can be as active or passive as you’d like, and trade on your own schedule – be it morning, noon, or night.

*Trading in Forex involves risk. Losses can exceed deposits. Please make sure you fully understand the risks before trading.

The history of the forex market goes back to the currency swap that was originally available only to high net worth individuals, banks, and large commercial entities. With increased openness and the surge of retail brokers, it is now possible for everyone to participate in the forex market. The huge popularity and increased volume have given traders of all levels and spending power the opportunity to buy and sell currency at any time in order to gain a profit.

*Trading in Forex involves risk. Losses can exceed deposits. Please make sure you fully understand the risks before trading.

As mentioned above, the difference between the bid and ask price is the broker’s spread and this is the retail transaction cost. Highly capitalized brokers can offer very competitive spreads, thus minimizing your trading costs and maximizing your profits. FXPesa offers an average spread of 1.5 pips** for its Executive account type and 0.4 pips** for a Premiere account. It’s important to understand how spreads are measured. For example, if GBP/USD has a bid price of 1.55310 and an ask price of 1.55313, the spread is 0.3 pips. * *Please note that spreads can change due to market conditions.

A small deposit can go a long way. With leverage you can essentially “borrow money” from your broker to trade with in excess of your actual deposited funds. This is a powerful tool and one of the most attractive features of forex trading. FXPesa offers up to 1:400 leverage, which gives you increased buying power and can mean larger gains, but it also carries the risk of larger losses. Please be sure to fully understand the risks of trading with leverage before you use it.

You can make use of a free forex demo account to practice forex trading and learn the ropes. Trading with a demo account is just like the real thing, but you’re doing it with “play money.” A demo account is great for those who want to test the waters or improve their trading skills in real market conditions without risking any actual capital. And this is all for free and without any commitment. So give it a try and see the benefits of trading forex for yourself!

What was once the sole domain of few high net-worth individuals has become available to all in the last decades, thanks in part to online trading platforms. Today, you are able to execute buy and sell orders yourself in a fraction of a second using computerized trading services. And millions of people trade on the forex market daily. So just how is forex trading done? Here are some of the basics.

All currencies are traded in pairs and each currency has an official abbreviation. For example GBP stands for British pound, USD for US dollar and EUR for the euro. The ‘base currency’ is the first currency in the pair and the ‘quote currency’ is the second currency. These are commonly referred to as the bid and ask price.

You can trade currencies because the values of currencies change. The exchange rate tells you how much of one currency you need to pay to buy one unit of another. In forex trading, exchange rates are displayed as the bid and ask price for a currency pair. The difference between the bid and the ask price is known as the spread and it’s how your broker generates much of its revenue. Spreads can vary from broker to broker, so look out for tight spreads when choosing a broker to trade with.

It’s important for you to understand how spreads are measured. For example, if GBPUSD has a bid price of 1.55310 and an ask price of 1.55313, the spread is 0.3 pips. Take a look at the spreads FXPesa offers on its different account types.

When you trade forex, you’re buying one currency and selling another at the same time, which means you can speculate on rising and falling markets. This is one of the major advantages of forex trading.You are likely to hear forex traders talk about bullish and bearish markets. When a market is rising or believed to be about to rise we call it ‘bullish’; when it’s falling or believed to be about to fall, it’s called ‘bearish’.

First of all, consider whether the currency you wish to trade is likely to rise or fall. This forms the basis of your trading strategy.

In a buy position, you believe that the value of the base currency, in our example the Euro, will rise against the quote currency, the US dollar.

Let’s assume the price of the EURUSD is 1.30722 on the bid price and 1.30742 on the ask price.

Therefore, the spread is two pips. When you buy, your trade is entered at the ask price of 1.30742.

Later you decide to close your trade and the bid price of the EURUSD pair is 1.30762 and the ask price is 1.30742. Your trade has gained 2 pips. If each pip were worth one US dollar, you would have made a 2USD profit.

Now let’s bring the same example and see what happens with a sell position. You believe that the value of the base currency will fall against the quote currency. Using the same example, this means you believe the price of the Euro will weaken against the US dollar.

The current value of the EURUSD pair is 1.30742 on the bid price and 1.30762 on the ask price. As you’re selling, your trade is entered at the bid price of 1.30742.

Later in the day, you look at the position and the EURUSD is now at 1.30702 on the bid price and 1.30722 on the ask price. You decide to close your position at the current price of 1.30722. Your trade has gained 2 pips. If each pip were worth one US dollar, you would have made a 2USD profit.

You can practice making such trades with a risk-free demo account. Open one right now and see how the above scenario works for yourself.

Learning to trade begins with education. Reading the news and financial websites, watching investing courses and attending seminars are all excellent ways to have important research knowledge and awareness before diving into any trading risk. Kushqi Capital provides you with the necessary educational materials and knowledge base to be a more informed trader.

Why take time to research? Keep in mind that trading is a mental game. Your emotions are your worst enemy here. There exists such phenomenon as “confirmation bias,” defined as having ‘the tendency to search for, interpret, prefer, and recall information in a way that confirms one’s beliefs or hypotheses whilst giving disproportionately less attention to information that contradicts it.

In the trading world, this means you see a pattern and quickly make decisions ignoring the relevant information. Meanwhile, you should be doing the direct opposite. Trading is %90 mental and %10 skill. Learn to manage risk and trade unemotionally through studying and practicing your trading skills.


When opting for this or that trading platform, keep an eye on their performance and technology. Apart from free educational materials and guidance tips, online platforms must first of all deliver market execution and reliable trading tools. Now that a fraction of a second is decisive, you cannot ignore the importance of speed and round-the-clock customer support

Kushqi uses the MetaTrader 4 platform, which allows for diversified offerings and provides clients with state-of-the-art trading tools, among many other advantages. Take a look at the platform benefits for yourself.

You can read and gather information. However, it is not a substitute for experience. If you want to be a serious trader, trading forex should be treated like a job. Like any job, it requires constant training, ongoing development and skills practice.

A zero-risk way to practice your skills is to open a demo account. Kushqi offers free demo accounts and educational materials, so make full use of them.

The role of diversification is to reduce and/or manage risk rather than to boost performance. By setting a level of risk that you can manage, based on your goals, short or long-term outlook and tolerance for market volatility, a diversified portfolio has the best chance of achieving your aims. It needs to match your own personal goals, objectives and attitude to risk.

Reducing risks and smart trading is what you need to always keep in mind. Always trade with only that which you are prepared to lose. Never trade with money that you need for your life expenses, rather set aside an amount that is “play money,” and resist the temptation to invest more than you can bear to lose, even if you’re “winning.”


Irrationality is the enemy of trading. Before opening and trading on a live account, specify your short-term and long-term goals and consider ways to achieve them by setting clear limits.

Include in your plan the following recommendations:

• Invest only money that you can afford to lose. Make intelligent decisions about what you caneasily afford to invest, and begin slowly.

• Set aside the time to research. Check statistics and daily news so you keep abreast of thedevelopments around the world which could ultimately affect the world of investment markets.

• Do not give in to fear. Trading is a long-term investment and requires patience and persever-ance.

• Watch and learn. Find experienced traders who have a style similar to yours and learn abouttheir strategies and techniques.

• Act smart. Your long-term future is more important than your short-term desire to get richovernight. If all of this sounds exciting to you and you’d like to try it out for yourself, open a risk-free demo account, and as we’ve learned – practice, practice, and practice! Any broker that’s worth trading with is interested in your success, so continue reading our education materials to learn the fundamentals of successful trading.

Forex & CFDs

Forex is also known as Foreign exchange or FX, it allows you to buy and sell currencies where you can trade one currency against another currency. The forex market is available 24 hours a day, five days a week and is one of the largest and most liquid financial markets in the world.
The Forex market is open 24 hours a day, 5 days a week. The time on KUSHQI Trader is shown as GMT-5. The market opens on Monday at midnight (GMT-5) and closes on Friday at Midnight (GMT-5).
No, unfortunately, not. Trades can only be placed during market hours
Each currency pair is represented by a three-letter code. The first currency represents the base currency and the second currency represents the quote currency. The value provided in an exchange rate refers to the amount required in the quote currency to buy 1 unit of the base currency. For example: EURUSD is currently trading at 1.23584 means that you need 1.24 USD to buy 1 Euro.
PIP stands for Point in Percentage. A pip measures the amount of change in the exchange rate for a currency pair. There are 10 points to every 1 pip.
The spread is the difference between the BID and the ASK price. The BID price is the rate at which you can sell a currency pair, and the ASK price the rate at which you can buy a currency pair.
For now, you can have an account only in USD.
The base currency is the first currency in a currency pair. The quote currency is the second currency in a currency pair also known as Term currency. For example, the EURUSD currency pair, EUR is the base currency and USD is the quote currency.
Yes, you can. However, major news and announcements can often cause volatility or uncertainty in the Forex market and this can affect all products. Orders are sometimes filled away from the requested opening price due to gaps in the market. When you place an order, you may experience slippage.
Contract for Difference (CFD) is a form of derivative trading which allows you to speculate on the rising or falling prices.
The main differences between CFD trading and Forex trading is that CFD trading involves different types of contracts covering a diverse set of markets, such as indices and commodities whereas Forex offers pure currency trading. CFDs are mostly influenced by specific factors such as supply and demand whereas Forex is mainly driven by global events.
The financing cost for your CFD trade is referred to as ‘rollover.’ This is the interest paid depending on the size of the position and for holding a position past 20:45 GMT. For Index CFDs, any dividend adjustments issued are included in the rollover amount as well. The formula for financing cost is as follows: Closing Price of the Index * the interest rate / 100 / Number of Days +/- Dividends * Trade Size On Fridays, if you hold a position over the weekend, rollover is charged 3 times as usual. You can close your position before 20:45 GMT to avoid rollover and the charge will not apply.
Precious Metals
You can trade Gold, Silver, Palladium and Platinum.
The trading hours are the same, however, there is a daily break (GMT) at 21:00 – 22:00 BST during British Summer time and 22:00 – 23:00 DST Daylight saving time.
The unit of measure for Precious metals are in troy ounces. Please refer to the market specification for precious metals to see the contract sizes for Gold, Silver and Platinum against to the US dollar

The basic contract unit of the Retail Foreign Exchange is the lot.

The standard lot size is 100,000 units of the base currency (1st currency in the currency pair), however you can also trade either multiples of, or fractions of, lots.

The minimum at FX PESA is 0.01 lots.

Therefore 1 lot on the GBP/USD market is the equivalent of buying / selling £100,000 and either buying / selling X amount of USD at the current rate.

Lot Size | Units of base currency (First currency)

1                100,000

0.1             10,000

0.01           1,000

The minimum lot size that you can trade with, is 0.01 lot on Forex and Metals.
Leverage is a way to make larger investments than their initial risk capital will allow. For example: A trader can use 1:400 leverage and can control a $400,000 trade with $1000.

KUSHQI uses a ‘Floating Leverage’ system which automatically applies the maximum leverage available on a trade by a trade basis depending on the client’s trade volume in USD.

Nominal value of open position in USD

Maximum leverage offered

First USD 6 Million: 1:400

Next USD 2 Million: 1:300

Next USD 2 Million: 1:100

Next USD 5 Million: 1:50

Remaining: 1:33

  1. Login to your portal
  2. Click on the tab ‘My Setting’
  3. Click on ‘Change Password’
  4. Enter your Current Password and then new password and confirm the new password.
  5. Then click on ‘Save’

Yes. You can hedge your positions on your KUSHQI trading account.

Hedging is when you buy and sell the same amount of an instrument and is used to protect your positions from an adverse move or event in the market.

The result of hedging positions is not always fixed, as it varies together with the spread. Sudden spread widening (during news releases for example) can lead to a margin call or stop out as the widening negatively affects both positions and thus cause overall losses

Our margin requirement for hedged positions is Zero.

When you decide to hedge a position in one particular instrument (respectively buying or selling the same amount of that instrument), there will not be any margin needed to maintain the hedged position. As such, your net position will be equal to zero.

As a result of the decreased margin, you will have the benefit of more available funds.






Margin Required

Buy 1 lot

EURUSD 1.18343 236.69 USD

Sell 1 lot EURUSD 1.18329 236.66 USD


Margin Free hedging however can also pose a risk of triggering either “Margin Call” or “Stop Out” events if one of the positions is closed and the other requires a margin that equals or exceeds the one available for trading.

Yes, it is possible to log into your KUSHQI account with the same Account ID and password at the same time on separate computers.

All client funds are held in accordance with client money rules mandated by the relevant regulatory authority and held in segregated accounts with a top tier bank.

KUSHQI servers are all located in London, UK (LD4).

KUSHQI uses a pool of liquidity providers including top tier Banks as well as smaller Banks and brokerages whose prices are aggregated to offer the best price to our clients.

KUSHQI ‘ offices can be visited by appointment with your account manager.


Please bear in mind the standard trading rules:

SELL (BID) orders are executed on the BUY (ASK) price.

The chart only shows the SELL (BID) price .

In order to calculate the ASK price you need to add the spread at that time in order for your requested price to be executed.

The average spreads are stated on our website under Pricing, however, these are an indicative and can vary especially overnight hours and news releases.

In order for your ASK (BUY) order to have been executed, it would have needed to have reached the ASK price which includes the spread, and this is not shown in the candlestick on the chart.

You can also see both the BID and the ASK price in the Market Watch which displays the symbols, prices and the percentage change of the currency pairs.

The KUSHQI chart is used to place trades.

The order window is located on the top right corner of your tab.

Click on the symbol you want to trade

The order window will reflect the symbol on the top right corner of your tab.

Select the volume or lot size you want to use

Click on buy or sell Then proceed to click on trade to execute your order

If a Pending Order is selected, select the type of order from the drop-down menu. Available order types include: 

  • Buy Limit 
  • Sell Limit 
  • Buy Stop 
  • Sell Stop

Then specify the price at which the order will be triggered at by entering the value next to the ‘at price’ field. To avoid manually entering the price, click on the up or down arrow next to the price field to fill in the current price, and adjust as necessary

If your Margin level falls to less than 30% of the required margin, your trade(s) will be closed out by our Automated Risk Management System starting with the position with the greatest loss. You need to make sure that you fund your account well in advance to make sure you can support your margin requirements. To calculate the margin level (%), apply the following: (Equity/ Margin held on open trades) x 100 

  • Equity equals your balance plus floating profit or loss. 
  • Margin is the amount of funds being used to hold a position open.
  • Margin level is the equity divided by used margin multiplied by 100.

Stock markets provide companies with an opportunity to raise money by selling parts of their businesses as shares, these can also be referred to as equities or stocks. Shares are the units of the ownership of a company. If you buy one, you own a part of that company and become a shareholder. At KUSHQI we offer a derivative known as a CFD (contract for difference) rather than the underlying share itself. The price of the CFD is derived from the price of the share; the difference is that the holder of the CFD never owns part of the company.

MT4 Platform

Once you have opened a Demo account or applied for a Live account. Your credentials will be sent to your registered email address. In this email, you will also find a link to download the MetaTrader 4 platform. You will need to click on this link to start the installation process.

You can also download the platform by logging in to your portal here Click on “Dashboard” then click on “Download MT4 Desktop”

In order to login to your MetaTrader 4 platform, you will need your login number, password and server. These credentials are sent to your registered email address.

Once your MT4 has downloaded. In the authorisation login box that appears on your screen, please enter your credentials and select the correct server from the drop-down box. You can also go to ‘File’ > ‘Login to Trade account’ and the authorisation login box will also appear

To view all the products KUSHQI offers, right click in the Market Watch and select ‘Show all’. You can then scroll through the list of products to see what we offer.

Yes, you can login to your trading account from different devices at the same time. E.g. Desktop, smart phone and tablets.

Please note that the MetaTrader 4 is a Windows program, for full user functionality a Windows computer will be more appropriate. However, if you download a plugin which allows Windows programs to function then you can download the MetaTrader 4 platform onto your Mac.

Yes, you will need to download the MetaTrader 4 by ‘MetaQuotes’ application from the App store

Yes, you will need to download the MetaTrader 4 by ‘MetaQuotes’ application from Google play.

KUSHQI Platform

To login to your KUSHQI platform, you will need your login number, password and server. These credentials are sent to your registered email address. Please click on this link www.fxpesa.com, enter your log in number on the log in window, Password, select live/ demo server then log in. You can as well click on create account to open an account with us.

On phone, proceed to download KUSHQI app from your app store. Once your KUSHQI has downloaded, In the authorisation login box that appears on your screen, please enter your credentials and select the correct server from the drop-down box.

To view all the products KUSHQI offers, you can then scroll through the list of products to see what we offer.

Yes, you can login to your trading account from different devices at the same time. E.g. Desktop, smart phone and tablets.

Yes, you will need to download the Kushqi app from the App store.

Yes, you will need to download the KUSHQI app from Google play.

At KUSHQI, we quote a rolling cash price for our indices. Therefore, whenever a company which is a constituent of an Index, posts a dividend, it will affect the price we quote. For Example:

If a US30 company pays a dividend then that will affect the US30 index when it is paid, as its share price will automatically fall by the value of the dividend.

This will then cause the US30 index to fall depending on the percentage weighting that the company has in the US30.

If you are long on a position, dividends will be credited based on the rate and your trade volume. If you are short on a position, then dividends will be debited based on the rate and your trade volume.

If BP was to pay a dividend then that will affect the UK100 index when it is paid, as BP’s share price will automatically fall by the volume of the dividend, this in turn will cause the UK100 index to fall depending on the percentage weighting that BP has in the UK100.

Dividends are a distribution of a portion that a company’s earnings have been decided by the board of directors, to a class of its shareholders

To create a statement from the platform

  1.  Select the ‘Trade History’ tab just below the chart window
  2.  Select the history period you wish

Your demo account will expire if it is not active after 90 days of opening it.


You can sign in to your account as soon as your application has been successful and you have clicked on the verification link sent to your registered email address. However, you will not be able to place a trade unless there are sufficient funds in your account to open a position. If you prefer to test strategies in a risk-free environment, our free demo account will allow you to practise trading with virtual funds.

  1.  Login to MyKUSHQI with your credentials
  2. Click on the ‘Deposit’ on the left-hand side of the page · Select ‘Bank Transfer’ 
  3. A funding instructions details will appear for you to proceed with the Deposit.
  4. Please provide this information to your bank to make the Bank Wire.
  1. Click on the ‘Withdrawal’ tab along the left-hand side of the page.
  2. Select ‘Bank Transfer’ 
  3. Select the Trading Account that you would like to transfer the funds from in the ‘Account From’ field. 
  4. Then select the Account that you would like to withdraw the funds from 
  5. Enter the amount you would like to withdraw 
  6. Fill in your bank account details 
  7. Click ‘Submit’ Please be aware that for your protection, we may request additional information and/or proof of identity before processing the withdrawal request. We do not transfer funds to a third-party account so please ensure that the bank account is in your name

Please note that we can only accept deposits into your account from a bank account which is in your own name.

We will require a bank letter from you confirming the account closure. We will then require a bank statement from you for the alternative account which you would like your funds returned to.

If you send us funds in a different currency from your account base currency, we will convert them at the current spot rate. Please note that if this process is required, your deposit will take longer to be credited to your trading account. We will not be liable to you for any exchange rate loss suffered by you as a result of any such conversion.